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Returns and Cancellations

Goods may be returned if unused and in saleable condition using the following procedure:

Please send an email stating the reason for return to returns@mb-locks.co.uk you will be sent an email containing a returns reference number and details of the returns procedure.

Please note that if returned goods are not received in good condition, a refund may not be issued.

Please note a rehandling charge will be applied on any returned goods that are not faulty / damaged.

Please allow up to 28 days for your refund.

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Monday - Friday
07.00 - 17.00

Saturday
08.00 - 11.30

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